Discount Watches: 客户说他找到了价格更低的供应商，该怎么办？

2023-12-21

这是一份回盘，因为之前我已经报价给客户了，所以没过多久就回复了我，大致的意思就是说："他们找到了一家价格更有优势的供应商，并且希望从另一家供应商的地方获得样品，并且去相比较一下，然后最后给我答复"。

邮件内容如下：

I have much better prices for your products. I'm waiting for samples from other suppliers to check and compare.

I'll come back to you asap.

大家是不是有点似曾相识的感觉，一句价格更低就会让我们紧张，很可能要over了；当然也有另一种情况，那就是你们自认为自己的价格和产品在同行中非常有优势，那么就无须担心，如果价格相差不大，不妨可以这么回复客人。

我是这么回复的：

Thanks for reply.

Welcome to compare with other suppliers, that makes us be more stronger. hope we can help you eventually.

Best regards.

首先，我的意思也很简单明确，商场如战场，只要自己的产品过硬，就要有自信，不能自乱阵脚。

就这么短短的几句话，言简意赅，我想客户应该能明白我的意思，就算最后没成单子，那么至少气势犹在，很多老外就是吃硬不吃软的。之后呢，客户回复：

OK, I think your price is not competitive at all. You need to improve it so I can purchase 2 units thanks.

实际上，客户告诉我，别家的价格都比我报的价格低80%左右，可以说，我们的产品是很高价的了；这时候，我要怎么解决呢，嫌货才是买货人，帮客户强调他动心的原因就可以了。

Our product is special, because it has the most unique function--automatic analysis, and other 10 patents;

What the unique monitor can do are:

1. Hospitals do not need to train doctors and nurses to do fetal monitoring because it can automatic do it; All results displayed clearly;

2.No needing of connecting with PCs or other media to store the monitoring results,ea.............

Discount Watches